Customer Success Stories
Customer success is one of our key focuses at NVOY Technologies. Here are some great examples of how our team has helped customers to overcome challenges by using the right technology and people to deliver a best-fit solution to a problem.
Bridge Clinic
Bridge Clinic
Industry: Healthcare
Employees: 25
Challenge: Due to a change in ownership of the business, the clinic needed to swiftly implement a modern IT and Security infrastructure to meet the demands of its mission, with a tight deadline of only two months.
Solution: 12 key deliverables, each requiring concurrent implementation, encompassed a range of tasks, including overhauling the internet connectivity and creating a new patient-facing portal named IDEAS.
Results: Transformation of The Bridge Clinic’s IT infrastructure, enabling the clinic to start seeing patients within three months of the acquisition.
PayrHealth
PayrHealth
Industry: Healthcare
Employees: 120
Challenge: Office Hardware Fit-Out
Solution: Office Hardware Fit-Out, Hardware Supply, Network and IT-Security & Compliance
Results: Great results from start to finish with the office set up, which included equipment sourcing, delivery and ongoing management and support.
Hybrid Theory
Hybrid Theory
Industry: Advertising Services
Employees: 80
Challenge: Global IT strategy & Support
Solution: Managed IT Support Service, Onboarding / Offboarding, IT Support, Customer Success, Customer Self-Service Portal, Technology roadmap and long-term IT strategy
Results: A robust global IT support solution, reducing downtime and ensuring proactive planning and compliance across the business.
Thrive Mental Wellbeing
Thrive Mental Wellbeing
Industry: Mental Health Care
Employees: 67
Challenge: Security
Solution: VPN, SSO, MDM & Cybersecurity
Results: Removal of admin workload meaning more time on core operational responsibilities.
The Behavioural Insights Team
Behavioural Insights Team delivers Fast, Secure Connectivity Services
Industry: Public Policy
Employees: 250
Challenge: Company Growth and Legacy Network Reaching Max Capacity
Solution: Internet Connection, Firewall, Network and Wi-Fi
Results: 40% Cost Saving with Secure and High Performance Solution
SThree PLC
SThree PLC Delivers Fully Remote, Flexible Working Solutions in Rapid Time
Industry: Staffing & Recruiting
Employees: 100 in UK
Challenge: Pandemic Response and Technology Transformation
Solution: Mobile Workforce Devices
Results: Flexible Working and Employee Well-being
SaaSLeads
SaaSLeads
Industry: Education
Employees: 31
Challenge: Device Management & Security
Solution: Managed IT Support Service
Results: Time and Cost savings across the company, future-proof IT processes and compliant Security Infrastructure
