About NVOY Technologies

Illustration

About NVOY Technologies

NVOY Technologies provides scalable IT to fast growing companies with hybrid workforces.

Who We Work With

As a business scales and reaches around 20-50 employees, the burden of IT support and services increases. It then often falls on and overwhelms the senior leadership team or key staff members, such as the CTO or COO. This can include everyday requirements such as user support, configuring laptops or deploying security updates.

Many fast-growing companies also do not have the right IT systems, best practices and processes in place, especially in areas like mobile device management, cyber security, access control and data protection. Employees are often geographically dispersed, working from home, the office or remotely in different regions, adding even more complexity and challenges for IT support, services and security. All these factors not only put the business at risk, but also causes a major bottle neck for growth.

NVOY Technologies provide outstanding IT support services that address all these challenges and help your business focus on growth and scale.

Story

Background of NVOY

NVOY Technologies was founded on April 3rd 2018 from a beach side café in Noosa, Australia, 6 months into a 8 month trip around the world.

I had a vision to create a business that could enable hybrid working for fast growing companies and empower employees with a new way of working that would give a better work life balance.

This in turn would lead to accelerated business growth, outstanding customer and employee experience, with increased contribution, value and profit.

Over the past four years with dramatic changes in work environment due to major global events, enabling hybrid working has never been more relevant. It’s been rewarding to see NVOY grow from myself and a laptop, to a team of 20+ that contributes so much everyday to help our customers succeed.

STEVE WILDE, FOUNDER AND CEO

Values

1

Service

Service is at the heart of everything we do. We are deeply committed to both the service of others internally and externally. Therefore, we deliver outstanding results because we have established a culture of exceptional service.

2

Growth

We believe that growth is an integral piece to who we are and why we exist. Whether it’s a team member looking to grow their career or a customer looking to expand their ideas of what’s possible for their organisation. Therefore, we understand that the path forward is going to be one that requires vision and we believe in investing in the growth needed to help us get there.

3

Innovation

We embrace big ideas by providing innovative, creative, and cutting-edge solutions both within the workplace and our industry. We see change and tough problems simply as opportunities to find creative solutions. Bottom line – we listen. We innovate. We deliver.

4

Collaboration

We believe in creating an inclusive, open, and collaborative environment. One where every voice is heard, every opinion matters, and every role is appreciated and valued. We work together as a team as part of a bigger mission, and in partnership with our clients towards a shared vision and goal.

5

Integrity

We understand that our clients place a lot of trust in us with their data and security. We honour that trust through every step of our partnership. We do what we say we are going to do and we act with integrity, even when it is the more difficult choice.

Meet the team

About Steve

Steve is our Founder and CEO and has a real passion for hybrid working and the positive impact it can make on people’s lives. With a background in enterprise sales and building other successful IT MSP’s, he is focused on growing and empowering our team to provide outstanding service to customers. Family, travel, fitness, and cooking are his main interests, when not dreaming about working on his laptop from the beach.

Steve Wilde

CEO

About Peter

Peter is responsible for outlining the company’s technological vision and implementing technology strategies that are aligned with the company’s business goals. Peter is known as a globetrotter and supports Arsenal.

Peter Wan

CTO

Dharmendra Patel

CFO

About Guy

Guy is an advisor to the Board of NVOY with a focus on business growth. He has over 30 years’ experience growing technology companies across EMEA and APAC covering a wide span of application software solutions. During his career he has travelled extensively and continues to revisit favourite places and explore new locations.

Guy Phillips

CRO

About Phil

Phil is responsible for the business development strategy and operations at NVOY. After perfecting his craft at a number of international enterprise SaaS businesses, he’s now focussed on helping start-ups and fast-growing businesses get to their next level. Phil is passionate about all things IT and sports, with a touch of art for good measure.

Phil Guthrie

Head of Growth

About Ricky

Ricky is responsible for the Service Management element at NVOY. After working through various IT support/lead/management roles for multiple sectors and travelling around the world, he’s now focussed on ensuring fast-growing businesses get the best IT support from NVOY Technologies’ 24/5 Service Desk. Ricky is a foodie, enjoying the nutritional value and of course the taste aspects, which made the travelling all so more enjoyable.

Ricky Walker

Service Desk Manager

About Dennis

Dennis is responsible for the technical development at NVOY. With over 10 years in the industry working with MSPs, he is now focused on ensuring that NVOY provides the best and most cost-effective technical services to new and fast-growing companies. In his spare time, Dennis is a petrol-head who is passionate about all things cars and of course IT.

Dennis Munns

Technical Lead

About Lennys

Lennys is responsible for a range of internal operations across the business; including HR, Health and Safety, Finance, Procurement and Company Secretarial. She has worked in a similar role across different industries from Tech to Finance to Healthcare and is now committed to helping NVOY and their clients grow. Lennys loves to travel and has a passion for the arts.

Lennys Santos

Operations Support Manager

About Ryan

Ryan oversees operations and project management at NVOY and serves as the primary liaison in the Asia Pacific region. As an experienced enterprise solution architect and program manager for Fortune500 and FTSE100 companies, Ryan has implemented large-scale supply chain projects covering ERP Systems, Warehouse Management Systems, eCommerce, and digital transformation projects in Asia Pacific, Europe, and the American regions. Ryan likes to spend time with his family and enjoys travelling and taking photos.

Ryan Cochan

Technical Architect

About Vanessa

Vanessa is responsible for Customer Success at NVOY.  After working with various start-ups in multiple sectors, she has honed in on providing the highest level of support. She is focused on working alongside fast growing businesses to ensure they receive the best experience with NVOY. Vanessa is a foodie & coffee enthusiast who is known to schedule a meeting that includes coffee and a sweet treat.

Vanessa Silva

Customer Success Manager

About James

James does 2nd line IT support at NVOY. After working through lots of different IT support roles in different sectors he’s now focussed on customers getting the best IT support from NVOY Technologies’ 24/5 Service Desk. James loves Formula 1, being a fan for many years and enjoys going to the grand prix

James Ridley

Support Engineer

About John

I lead the team of data research in the Philippines, researching and looking for possible leads that could be converted into clients.
My main strength lies in data research where I innovate & use different kinds of tools that would help business growth and achieve goals. I would scour and research to achieve customer satisfaction.

Born and raised in the Philippines. I love to read anything that piques my interest; It could be about science, business, world news, and/or gaming. During my free time, I go to the beach and relax, as well as play a lot of video games.

John Velasco

Growth Representative

About Sam

Sam is part of the Service Desk Team at NVOY. After working through various IT support roles for multiple sectors, he’s now focussed on providing top quality IT Support at NVOY Technologies’ 24/5 Service Desk. Sam enjoys music production, horror movies and arts and crafts.

Sam Lovell

Support Engineer

About Ronalyne

I’m a First Line Support Engineer at NVOY Technologies. Previously I have worked within retail/hospitality and studied Travel and Tourism.

My hobbies are going to the gym, playing video games and going out for drinks with friends.

Ronalyne Canlas

Support Engineer

About Ife

A 1st line support engineer, who works as part of the NVOY IT service desk team. he comes from a mechanical engineering background, which was something I studied at university and gained some work experience in. However, I decided on a career change into the IT industry and landed my first IT role with NVOY! A passionate Christian who also loves cars, many sports (F1, football and athletics especially) and all sorts of technology in the world.

Ife Fasoyiro

Support Engineer

About Tayo

Tayo is responsible for identifying and building new business with IT and business leaders at NVOY. After spending a number of years in the Tech sales and retail Industry he is able to use his experience within the start-up Industry to bring his knowledge and relationship skills to NVOY

on a corporate level. Tayo’s also a well-travelled adventurist who often embarks on the quest of motorsports and anything with a bit of Adrenaline.

Tayo Ajisomo

Business Development Representative

About Chrizandra

Chriz is a Growth representative at NVOY Living and working remotely in the Philippines.

Her areas of focus are data researching and looking for possible leads that could be converted into clients. Outside of the office, Chriz really loves to travel, go to different beaches, island hopping, surfing, camping, hiking, as well as biking with her friends on a weekend.

She’s also managing a small business to support her family.

Chrizandra Evoces

Growth Representative

About Dan

Dan Henry works as a Service Desk Engineer for NVOY. Having a lot of experience with the hospitality industry, he incorporates customer service skills, along with his technical skills to make sure that customers get the help and satisfaction they deserve. Dan likes to take photos of wonderful scenery thru photography, while singing along to his guitar.

Dan Henry Rabago

Support Engineer

About Raymond

Raymond is responsible for second line and some third line of service desk support and engineering at NVOY. He has many years of technical IT experience and enjoys studying and learning together with his friends and colleagues. Raymond is passionate with hiking, running, camping, and travelling, where he finds peace.

Raymond Valderama

Support Engineer

About Arnold

Arnold is responsible for the second line of the Service Desk at NVOY. He can execute and carry out the required technical work to resolve complex issues. Aside from having experience in the IT support role with various companies, he is also an IT/IS superintendent and has worked before with shipping vessel’s IT infrastructure setups, such as international cargo ships and he has travelled to multiple countries. Arnold enjoys the work setup in NVOY because he can reserve available time for himself and with his family

Arnold Pascua

Support Engineer

About Oliver

Oliver is an advisor to NVOY for our expansion into APAC region. Oliver has experience in setting up and operating fast growing companies in London, Dubai, Singapore, Tokyo and Manila, with a focus on outsourcing, technology and recruitment. Oliver is a keen traveller and sports fan, founding Football Manila, one of the Philippines most recognised amateur football organisations. He can regularly be found on golf courses across Southeast Asia.

Oliver Lewis

Advisor

Don’t waste anymore time building laptops and handling IT support.